About CTCT

ISO9001-certified quality management system

Customer Satisfaction

CTC Technology (CTCT) provides customers with a high level of satisfaction. Furthermore, as part of our effort to offer even better service, we obtained quality management system IS09001 certification, which is an international standard. ISO9001 is a certification that maintains the status quo while always calling for a corporate attitude of pursuing continual improvement. We would like to provide customers with a reasonable high-quality service.
CTCT strives to provide support services that customers can use with confidence and we will continue to endeavor to do so in the future.

Certification Standards

ISO 9001: 2015, JIS Q 9001: 2015

Certification Body

Japan Quality Assurance Organization (JQA)
*According to an examination by JQA, we received ISO9001 : 2015 certification from the JAB（Japan Accreditation Board） for Conformity Assessment.

Certification Scheme

• JAB
• 

Date of Acquisition

• First certification day : Jan 12, 2001（Certification Body:DNV GL Business Assurance Japan KK）
• Certification day : Jul 25, 2022
• Certification renewal day : Dec 30, 2024

Certificate Number

JQA-QMA16543

Scope of Certification

• Hardware & Software maintenance service
• System environment construction services
• System management service
• Q&A support service
• Remote Operation Center monitoring service
• Customer education services
• Application design and development

Affiliated Offices

• Head Office, Kamiyacho
• Kudan Technical Center
• Nagoya Office
• Osaka Office
• Honmachi Office
• Fukuoka Office
• Sapporo Service Center
• Sendai Service Center
• Oyama Service Center
• YCC Service Center
• Shizuoka Service Center
• Kanazawa Service Center
• Hiroshima Service Center
• Takamatsu Service Center
• Okinawa Service Center
• Tokyo Logistics center
• Kansai Logistics center

Quality Policy

We are committed to improving our service quality and aim to provide services that exceed our customers' expectations.