About CTCT

ISO9001-certified quality management system

Customer Satisfaction

CTC Technology (CTCT) provides customers with a high level of satisfaction. Furthermore, as part of our effort to offer even better service, we obtained quality management system IS09001 certification, which is an international standard. ISO9001 is a certification that maintains the status quo while always calling for a corporate attitude of pursuing continual improvement. We would like to provide customers with a reasonable high-quality service.
CTCT strives to provide support services that customers can use with confidence and we will continue to endeavor to do so in the future.

Certification Standards

ISO 9001: 2015, JIS Q 9001: 2015

Certification Body

Japan Quality Assurance Organization (JQA)
*According to an examination by JQA, we received ISO9001 : 2015 certification from the JAB（Japan Accreditation Board） for Conformity Assessment.

Certification Scheme

• JAB
• 

Date of Acquisition

• First certification day : Jan 12, 2001（Certification Body:DNV GL Business Assurance Japan KK）
• Certification day : Jul 25, 2022
• Certification renewal day : Dec 30, 2024

Certificate Number

JQA-QMA16543

Scope of Certification

• Hardware & Software maintenance service
• System environment construction services
• System management service
• Q&A support service
• Remote Operation Center monitoring service
• Customer education services
• Application design and development

Affiliated Offices

• Head Office, Kamiyacho 　※As our head office was relocated to the Onarimon Office inMarch 2026, we are scheduled to undergo an external audit in April to obtain certification for the newoffice.
• Kudan Technical Center
• Nagoya Office
• Osaka Office
• Honmachi Office
• Fukuoka Office
• Sapporo Service Center
• Sendai Service Center
• Oyama Service Center
• YCC Service Center
• Shizuoka Service Center
• Kanazawa Service Center
• Hiroshima Service Center
• Takamatsu Service Center
• Okinawa Service Center
• Tokyo Logistics center
• Kansai Logistics center

Quality Policy

We are committed to improving our service quality and aim to provide services that exceed our customers' expectations.